Built to run an insurer's whole book.
AiCare is a core system for general, medical and life business. Quotation, underwriting, policy servicing, claims, reinsurance, finance and reporting write to one ledger, and the Kenyan plumbing is already in it: DMVIC certificates, M-Pesa receipting, treaty reinsurance, maker-checker on every financial transaction.
Where it stands. The system runs on live workflows in a demonstration environment and is in evaluation with insurers. It is adopted in stages: selected modules beside your existing core first, or the full core, cohort by cohort. How adoption works
Backed by Antler and Mobility54, the venture arm of Toyota Tsusho.
| Claim | Head | Reserve | Change |
|---|---|---|---|
| CLM/0917 | Own damage | 312,000 | +62,000 |
| CLM/0917 | Third party | 150,000 | 0 |
| CLM/0917 | XOL recovery | 0 | below layer |
A month-end that reconciles itself.
Underwriting, claims, reinsurance and finance write to the same records, so premium, reserves, cessions and receipts agree without a spreadsheet in between. Management reports come from live data, not extracts.
Nothing moves money without a second pair of eyes.
Maker-checker on receipts, payments, reserves and recoveries, with roles and permissions per screen and action and an audit trail that cannot be edited afterwards.
The Kenyan integrations are already built.
Motor certificates through DMVIC, M-Pesa receipting, SMS and email notices, treaty reinsurance at policy and at claim, and report formats the regulator recognises.
General
- Motor private, commercial and PSV with DMVIC certificates issued and printed by branch.
- Non-motor classes defined in configuration: fire, burglary, all risks, WIBA, contractors and more.
- Claims with reserve movements, maker-checker payments, salvage and reinsurance recovery.
Medical
- Schemes and categories with limits, sub-limits, family sizes, loadings and exclusions.
- Members, dependants and cards with bulk upload.
- Providers, pre-authorisation and claims against the benefit, plus self-funded schemes.
Life
- Individual life with beneficiaries, instalments, accruals and maturity schedules.
- Group, credit and mortgage life processed in bulk from lender and employer schedules.
- Receipts and commissions matched to instalments, with sub-agent rates.
Modules beside your core
Claims, reserves and reinsurance run on AiCare and exchange data with the existing core through APIs. One system of record per aggregate, documented, so nothing is written twice.
A new class or channel first
A new product, a bancassurance channel or a PSV book goes live on AiCare while the legacy book stays where it is. The team learns the system on business that has no migration risk.
Full core, cohort by cohort
Policies, clients and open claims migrate in cohorts with checker sign-off and a reconciliation you can audit. Cutover is recorded per cohort. The old core is retired when the last one reconciles.
Access and control
Roles and permissions per screen and action. Maker-checker on every financial transaction. Immutable audit logs. Sign-in through your Active Directory if you use one.
Hosting and residency
PostgreSQL, in a cloud region you choose or on your own servers. Backups, retention and restore tests are agreed in the scope and written into the contract.
Data protection
A data processing agreement, a named data protection contact, and your DPO's sign-off before any record is migrated.
Migration controls
Cohort migration with checker sign-off, reconciliation reports and a cutover register that names the system of record for every aggregate.
Support
A Nairobi team with a named contact and a written escalation path. Support means someone who understands PSV risk and a treaty statement.
Integration
Documented APIs, a quotation web service, DMVIC through AKI, M-Pesa, SMS and email, bank payment files and sanctions screening.
Launching a new product
We launched Kenya's first pay-per-kilometre cover and learned that a data feed is not a product. We now launch usage-based and other bespoke products end to end, on our core or through APIs into yours.
Membership administration
Enrolment, contributions, packages, pre-authorisation and utilisation for organisations that fund care at their own facilities and are not insurers.
Start with a thirty-minute systems review.
Tell us what runs your book today and what it cannot do. We come back with a written view of what would migrate, what would be configured and how we would stage it. If it makes sense, the next step is a demonstration on scenarios shaped like your own portfolio. Sanitised cases are fine; no customer data changes hands.